The MetaFrazo Governance Score

The MetaFrazo Governance Score is a single number, from 0 to 100, that tells you how consistently work in your Jira workspace follows good governance practice. One score, computed the same way everywhere it appears — so the figure you see on a Risk dashboard, an Executive summary, and a Compliance view all mean the same thing.

Higher is better. As a rule of thumb:

• 80–100 (green) — healthy. Work is following your governance expectations.
• 60–79 (amber) — worth a look. Some dimensions are slipping.
• Below 60 (red) — needs attention. One or more dimensions are well off baseline.

What it measures

The score blends three dimensions, each looked at on its own 0–100 scale and then combined into the single headline number:

• Workflow discipline — of the transitions that delivered work, how many passed through your tracked workflow rather than jumping straight from a new status to done? Deliveries are counted under your Completed statuses setting; moving an issue into a status you count as abandoned (discarded, canceled) is backlog hygiene and neither helps nor hurts this dimension.
• Accountability — is the work attributable to a known person, rather than appearing without a clear actor?
• Control coverage — did delivered work actually pass the controls you'd expect (for example, effort recorded and required steps not skipped), rather than being closed in an uncontrolled way? Work that was abandoned rather than delivered is not part of this measure.

Configuration change volume is reported alongside these as its own count — configuration churn is worth watching, but it is a site-wide observation rather than a per-project score, so it no longer moves the blended number.

Each dimension is derived entirely from the events your Jira workspace produces from the moment you connect MetaFrazo forward — the same who-did-what-and-when record described in Data isolation. Because the dimensions are also surfaced on their own, a low overall score is always explainable: you can see which dimension is pulling it down and act on that.

Whether a completed status counts as delivered or abandoned is your organization's own setting (Settings, Completed statuses); until you configure a status, MetaFrazo applies a default reading of its name.

How it's calculated

For each project, and for each time window (a day or a week, depending on the chart), MetaFrazo looks at the relevant events, scores each dimension from 0 to 100, and combines the dimensions that could be measured into the single Governance Score. A project that has no activity in a window simply doesn't get a score for that window, and a dimension without evidence in a window is left out of the blend rather than scored zero.

We deliberately keep the exact weighting and per-dimension method proprietary — it's part of what makes the score a fair, hard-to-game measure rather than a number anyone can reverse-engineer and optimize against. What we commit to is that the method is consistent (the same inputs always produce the same score), transparent in its inputs (the dimensions above, all drawn from your own event history), and stable over time (we don't quietly change what "good" means underneath you; material changes are noted in the product's release notes).

Where you'll see it

The same Governance Score appears across the product:

• On Risk views, as the latest and the day-by-day score, so you can spot when a trend turned.
• On Executive views, as the portfolio-wide average — the single best read on whether governance is holding up across projects.
• On Compliance views, as the weekly score per project and a project leaderboard.

What it is — and isn't

It is an objective, trend-able, cross-project measure of governance practice, computed only from your own Jira activity, that you can put in front of an auditor or a leadership team.

It is not a certification or a pass/fail compliance verdict, and it doesn't claim your organization is compliant with any particular regulation. It measures what your Jira events can evidence — see GDPR, NIS2, DORA — what does MetaFrazo give me? for how that evidence maps to common audit questions.