Critical alerts(3.2.2)

KPI
Where to find it:Risk & AlertsBacklog spikes
Ent Standard
Open in dashboard

Of those spikes, how many crossed the critical-severity threshold. Helps separate background noise from the few events that genuinely affected delivery. The day in progress is shown at its count so far. Because the day is not yet complete, it is not compared against the rolling baseline and is not evaluated for a spike.