Reopen Rate Momentum(4.3.3)

KPI
Where to find it:Executive IntelligenceForecasting
Ent Standard
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Whether the reopen rate is accelerating, holding steady, or decelerating. Negative momentum is healthy; positive momentum is the early-warning indicator a quality conversation should follow. Reopens count issues moved back out of a terminal status classified as delivered under your terminal-status settings (a MetaFrazo default applies until configured); revivals of abandoned closures are not counted. Weeks with no changelog activity are unmeasured and never count as zero-reopen weeks in the momentum averages. This card reads the latest complete week and names the week it read. The week in progress is left out rather than read: the two moving averages this card compares are not published for a week that is still being filled, so reading that week left the card with nothing to compare and it showed no direction at all. If the only week in the selected range is still in progress, no direction is shown. The chart below still plots the week in progress.