Reopen Rate Momentum Indicator(4.3.8)

Reopen rate is a quality metric that lags behind the actual quality problems — it shows you what went wrong last sprint, not what is about to go wrong. But the trend in reopen rate — whether it's rising or falling — is a leading indicator for the next few sprints. A rising trend now means more rework is coming. A reopen here moves an issue back out of a terminal status classified as delivered; reviving work closed as abandoned or duplicate is backlog re-triage, not rework, and is not counted.

What you can conclude

• A rising reopen rate momentum (4-week MA higher than 8-week MA) indicates quality is deteriorating — expect more rework in coming sprints.
• A falling reopen rate momentum indicates quality is improving — past interventions are having a positive effect.
• A flat momentum with a high absolute rate indicates a stable but unacceptable quality baseline — the team has normalized to a high rework rate.

How this chart works

Line chart showing weekly reopen rate per project with 4-week and 8-week moving averages. The relationship between the two moving averages reveals the direction of momentum. A week whose events carried no changelog activity has no measurable rate: it shows a gap, and each moving average covers only the measured weeks in its window. Use the date and project filters to focus on specific teams.

The week in progress is shown at its raw count so far. Because the week is not yet complete, it carries no week-over-week change and does not enter the moving average.