Breach Acceleration Trend(3.5.9)

Visual
Where to find it:Risk & AlertsSLA breach
Ent Standard
Open in dashboard

The direction of change matters as much as the current state. A project with a 40% breach rate that improved from 60% last week is in a very different situation from a project with the same 40% rate that deteriorated from 20%. This visual shows the week-over-week change in the delivered-only breach rate for each project (each ticket measured against its resolved SLA policy target, or a MetaFrazo default until one is configured), so you can immediately distinguish improving teams from deteriorating ones. A week whose closures were all abandoned carries no rate and produces no direction signal; its abandoned count rides in the row.

What you can conclude

  • Projects with a positive delta (rising breach rate) need intervention — their SLA compliance is getting worse.
  • Projects with a negative delta (falling breach rate) are responding to interventions — positive momentum to acknowledge and sustain.
  • Projects with near-zero delta are stable — whether that stability is at an acceptable level is a separate question.

How this chart works

Bar chart showing week-over-week change in breach rate per project. Positive bars (rising breach rate) are shown in red; negative bars (improving) in green. A reference line at zero separates improvement from deterioration.

The week in progress is shown at its raw count so far. Because the week is not yet complete, it carries no week-over-week change and does not enter the moving average.