Portfolio Quality Index

The quality index translates reopen rate into a simple 0–100 score — the lower the reopen rate, the higher the quality score. This makes it possible to compare quality across projects that may have very different absolute volumes of work, and to track whether the portfolio is improving over time.

What you can conclude

• A project with a consistently high quality index is delivering work cleanly — issues are being completed and staying complete.
• A declining quality index across multiple projects simultaneously suggests a portfolio-wide issue — shared processes, shared tooling, or a shared pressure that is driving down quality everywhere.
• A project recovering toward a higher quality index after a dip indicates that corrective actions are working.

How this chart works

Multi-line time series showing weekly quality index (0–100) per project. Quality index = (1 − reopen rate) × 100. Use the date and project filters to focus on specific teams or periods.