Composite Risk Score Ranking

Not all open issues are equally risky. A low-priority ticket that was created yesterday is very different from a high-priority ticket that has been reopened twice, hasn't moved in a month, and has had its priority escalated once already. This visual scores every open issue across five risk dimensions and ranks them so you can focus your attention on the ones that matter most.

The score is not a measure of complexity — it is a measure of governance risk. An issue with a high score has exhibited multiple warning signs that suggest it may not resolve cleanly without intervention.

What you can conclude

• Issues with scores above 70 are candidates for immediate escalation — they have accumulated multiple risk signals simultaneously.
• A high score driven primarily by inactivity (long time since last event) suggests the issue has been forgotten, not just deprioritized.
• A high score driven by reopen count and priority escalation together indicates a chronically problematic ticket that needs a root-cause conversation, not just reassignment.

How this chart works

Ranked table showing all open issues scored 0–100 using a weighted formula: priority weight (30%), days since last event (25%), reopen count contribution (20%), priority escalation count (15%), and inactivity penalty (10%).