Reopen Rate Surge

This tile watches for sharp week-over-week increases in how often tickets are reopened, project by project. A sudden surge is one of the earliest signals that something shipped broken.

What you can conclude

• A large single-project jump often traces to a broken change or a regression in a release candidate.
• Several projects surging together usually points to a systemic event like a deployment or process change.
• A flat reading suggests reopen behavior is steady and not currently a concern.

How this chart works

The tile compares each project's reopen rate against the prior week and flags those with a significant increase.