Recurrence Rate & MTBI by Project

A single incident is a problem to be solved. A recurring incident is a systemic failure that has not been addressed at its root cause. This visual shows you the recurrence rate per project — the proportion of issues that were resolved and then came back — alongside the mean time between recurrences, so you can see both the frequency and the pace of repeat failures.

For NIS2 compliance, demonstrating root-cause analysis and recurrence prevention is a formal requirement. This visual is the starting point for that evidence.

What you can conclude

• A high recurrence rate with a short mean time between incidents indicates an unresolved systemic problem — quick fixes are being applied without addressing the underlying cause.
• A low recurrence rate with a long mean time between incidents suggests the issue is isolated and the team is handling it effectively.
• Comparing recurrence rates across projects reveals whether chronic failures are concentrated in specific areas or distributed across the portfolio.

How this chart works

Bar chart showing recurrence rate and mean time between incidents per project. Use the project and date filters to focus on specific teams or periods.