Incident Resolution Time (MTTR)
VisualMean-time-to-resolution per incident, trended over time. The headline operational-reliability metric; pairs with MTBI to tell you whether you're fixing things faster or just having fewer incidents.
Mean-time-to-resolution per incident, trended over time. The headline operational-reliability metric; pairs with MTBI to tell you whether you're fixing things faster or just having fewer incidents.