Avg volatility index(2.5.2)

KPI
Where to find it:Operations AnalyticsAssignment volatility
Pro Standard
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The share of assignment changes that are reassignments, meaning work handed to someone new after it already had an owner, measured per project per week on a 0 to 100 scale and then averaged across the projects active in each week and across the weeks in the selected period. The denominator is assignment changes, not all recorded events. Higher values mean the same tickets keep changing hands; lower values mean ownership tends to stick once assigned. Every project week counts equally, so one project with a single assignment change weighs as much as one with fifty: read this alongside Total assignment changes rather than on its own.