Forensic Timeline

Visual
Where to find it:Risk & AlertsHigh-risk issues
Ent Standard
Open in dashboard

When an issue has a high risk score, you need to understand why. This forensic timeline shows every significant event in an issue's lifecycle — creation, status changes, priority changes, assignee changes — in chronological order, so you can see exactly how a ticket accumulated its risk profile and what interventions were made (or missed) along the way.

For compliance audits, this is the record that demonstrates due diligence on high-risk issues.

What you can conclude

  • A long gap with no events in the middle of the timeline is the most common contributor to high risk scores — the issue was abandoned for a period.
  • Multiple priority changes in a short window indicate poor initial scoping or external pressure driving reactive triage.
  • A clean, progressive timeline (create → assign → progress → close) with no reversals is the target state — absence of this pattern explains the high score.

How this chart works

Chronological audit table showing all significant events for a selected issue: creation date, status transitions, priority changes, and assignee changes. Use the issue key filter to select a specific ticket.