Reopen Surge Detector
VisualDetects unusual surges in tickets coming back from Done. For example, when reopen counts jump three times above their recent baseline, this card surfaces the surge in real time rather than waiting for the weekly summary.
Detects unusual surges in tickets coming back from Done. For example, when reopen counts jump three times above their recent baseline, this card surfaces the surge in real time rather than waiting for the weekly summary.