SoD violation rate(5.6.2)
KPIShare of closures made by people in which the person who closed the issue also created it, which MetaFrazo counts as an SoD violation (segregation of duties). Closures by apps such as Automation for Jira, by service-desk customers and by accounts Jira returned no type for are counted separately and never in this rate. Useful as a single headline compliance number for review meetings. This rate covers every week in the selected range, including the week in progress.