Avg Lead Time(4.3.4)
KPIAverage time from ticket creation to delivery across the portfolio, counted under your organization's terminal-status settings (a MetaFrazo default applies until configured); issues closed as abandoned or duplicate are excluded. Pair with backlog change: rising lead time plus growing backlog is the classic "we need more capacity" pattern. This card reads the latest complete week and names the week it read. The week in progress is left out rather than averaged: it covers only the issues delivered so far, which is a different, self-selected set rather than an early reading of the same one, and the average over it can sit far from where the week finishes. If the only week in the selected range is still in progress, no number is shown. The chart below still plots the week in progress.