Reopen Rate Momentum(4.3.3)

KPI
Where to find it:Executive IntelligenceForecasting
Ent Standard
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Whether the 4-week moving average of the reopen rate sits below, level with, or above the 8-week average in the latest complete week: Falling means the last four weeks carried a smaller share of reopens than the last eight, Rising a larger one. It describes the recent direction and is not a forecast; at the floor of ten transitions a single reopen is ten points, so read the direction together with the transition counts on the chart below. Reopens count issues moved back out of a terminal status classified as delivered under your terminal-status settings (a MetaFrazo default applies until configured); revivals of abandoned closures are not counted. A week is rated only when it recorded at least ten status transitions, because below that a single reopen swings the rate by more than ten points—further than any change in behavior would; unrated weeks are left out of the momentum averages rather than counted as zero-reopen weeks. This card reads the latest complete week and names the week it read. The week in progress is left out rather than read: the two moving averages this card compares are not published for a week that is still being filled, so reading that week left the card with nothing to compare and it showed no direction at all. If the only week in the selected range is still in progress, no direction is shown. The chart below still plots the week in progress. A project with fewer than eight complete weeks of history by the week read has no 8-week average yet, so it is left out of the comparison and the card says how many were; when every project is that new, the card shows "Collecting data" with the weeks in place so far instead of a direction.