Median cycle time(2.7.2)

KPI
Where to find it:Operations AnalyticsSLA patterns
Pro Advanced
Open in dashboard

The average creation-to-delivery time on the most recent day, weighted by each project's delivered issues, which makes it exact for the day as a whole. Only tickets whose closing status counts as delivered under your organization's terminal-status settings enter the average (a MetaFrazo default reading of the status name applies until configured); discarded and canceled work is counted separately, not as delivery. An average follows the long tail by design, so a handful of very slow tickets pulls it up. A true cross-project median is not derivable from per-project statistics, which is why this card reports the average.