Avg lead time (SLA patterns)(2.7.2)

The average lead time — creation to delivery — in the most recent complete week, weighted by each project's delivered issues, which makes it exact for the week as a whole. Only tickets whose closing status counts as delivered under your organization's terminal-status settings enter the average (a MetaFrazo default reading of the status name applies until configured); discarded and canceled work is counted separately, not as delivery. An average follows the long tail by design, so a handful of very slow tickets pulls it up. A true cross-project median is not derivable from per-project statistics, which is why this card reports the average. This card reads the latest complete week and names the week it read.