Top bottleneck(2.7.4)
KPIThe workflow status where work waits longest before moving on. The figure is an average dwell taken across every day in the window and every project where the status is eligible, weighted by the number of issues that left the status, so it reports the window's typical wait rather than the worst single day of any one project. Statuses Jira places in its Done category are not eligible for this ranking: an issue that has reached one is not queued behind anything, so naming it would point improvement effort at a stage with no queue. Their dwell is still shown in Average Time in Status. Eligibility is decided project by project, because the same status name can be done in one project and still open in another; only the projects where it is not done count toward its figure. The status named here is typically a review, approval, or test step rather than active development. The ranking uses the full length of every recorded wait, with no upper limit applied, so a status where a few issues waited for months can top the ranking on those alone; Average Time in Status shows how many measurements sit behind it. A wait counts only once the issue has moved on, so work parked in a status right now does not yet contribute to it.